Vinted Shoppers Share Anger Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
